COVID-19 RSS
Boxing Day Lockdown in Ontario/Quebec
Today, the Ontario Government announced we will be going through a province-wide shutdown again alongside Quebec as of Saturday December 26th. Whether you live in Ontario/Quebec or not, we wanted to create a post so that all of our customers are aware of how this affects everyone. Brantford/Brant County Locals Under the direction of the Ontario government, we will be offering curbside shopping and curbside pickup at our door. Come to the shop and ring our doorbell and you'll be greeted by an associate who will gladly take your order, answer questions and provide a terminal for payment at the...
Curbside, Local Delivery and Online Orders
As the situation revolving around the novel corona-virus (COVID-19) evolves, the Ontario Government continues to make changes to the way in which consumers can shop for merchandise. At True North Vapor, we are constantly monitoring the rules and regulations that are set for us so that we can continue to provide products in a safe and efficient manner. As of Monday, May 11th 2020, the option to shop at stores with a street facing entrance opened up for curb side sales; this would include our vape shop. To provide as many options for consumers to shop and keeping things as...
UPDATED: COVID-19 and Possible Shipping Delays - An F.A.Q.
By this point, I suspect everyone is aware of COVID-19 and the effects it is having on many facets of your lives. Even still, I wanted to take a few minutes to educate on what we’re doing to slow the spread of this virus while also maintaining the highest level of service possible in the vaping industry. So, lets go through some of the frequently asked questions we’ve been receiving and address them one at a time. (If this is too much to read, there is a short summary at the end) Am I still able to buy product online?...
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